Everything you need to know about Blotwise. Contact us if you can't find an answer.
Product
How is Blotwise different from traditional DLP tools?+
Traditional DLP lives at the network or endpoint level and was designed for email and file transfers. Blotwise is purpose-built for AI: it operates inside the browser, understands conversational context, and enforces policies in real time before data is transmitted — not after.
Which AI platforms does Blotwise cover?+
Blotwise covers ChatGPT, Claude, Gemini, Perplexity AI, and custom domains you define. New platforms are added continuously — submit a request and we'll prioritize it.
Does it work on all operating systems?+
Blotwise is a Chrome extension and works on any OS that supports Chrome: Windows, macOS, Linux, and ChromeOS.
What intervention types does Blotwise support?+
Blotwise supports four intervention types: Block & Delete (remove sensitive data entirely), Smart Anonymize (mask sensitive fields and allow the rest through), Override with Audit (allow the employee to proceed with a mandatory justification), and Report False Positive (let employees flag incorrect matches).
Privacy & Security
Does the extension read all my employees' browser activity?+
No. The extension only inspects content inside supported AI tool interfaces, and it never reads unrelated tabs or captures passwords. Scanning happens in the browser and incident logs hold metadata, not conversations. There is one exception, and it is deliberate: when an employee reports a false positive or asks an administrator for permission, a short excerpt of up to 100 characters is sent along so the administrator can judge the request. That excerpt is stored encrypted.
Where is my data stored?+
Incident metadata is stored with our hosting providers, who maintain their own security certifications. Retention is configurable per plan. We sign a Data Processing Agreement on request.
Is Blotwise compliant with GDPR and HIPAA?+
Blotwise holds no compliance certification of its own, and we will not pretend otherwise. It is a tool that helps you meet your own obligations: detection runs in the browser, prompt and file content never reaches us, incident records hold metadata rather than conversations, and everything is exportable for an audit. We sign a Data Processing Agreement on request.
Deployment
How long does deployment take?+
For Google Workspace customers, a full organization-wide rollout takes under 15 minutes via the Admin Console. For other environments, the install link approach takes a few minutes per user.
Do employees need to do anything to activate it?+
No. When deployed via Google Admin, the extension is silently installed and activated. Employees see a small icon in their toolbar — no setup required on their end.
Can employees override policies?+
Admins can optionally allow overrides with a justification requirement. Every override is logged and factors into the employee's risk score, creating accountability without blocking legitimate work.
Billing
Is there a free plan?+
Yes — Blotwise is free for up to 3 devices, with no time limit and no card required. Paid plans are billed from the day you subscribe; there is no separate trial period, but your first paid charge is refundable in full within 14 days.
Do you offer annual billing?+
Not yet — every plan is billed monthly today. Write to us if annual billing matters for your procurement and we will arrange it.
What happens if I need to cancel?+
You can cancel at any time from your billing settings. Your subscription remains active until the end of the billing period. We don't charge cancellation fees.