Legal
Last updated: August 25, 2026
You may request a full refund within 14 days of your first paid subscription charge. No reason is required. To request a refund, contact us at support@blotwise.com with your account email and order reference.
Subscriptions renew automatically each month, and renewal charges are non-refundable. If a renewal was unintended, email support@blotwise.com within 7 days of that charge and we will refund it in full and cancel the subscription. You can cancel at any time to stop future billing, and our Free plan lets you evaluate Blotwise before committing to a paid plan.
Consumers in certain countries have a statutory right of withdrawal. Nothing in this policy limits that right. Purchases made by a business are not covered by consumer withdrawal rights.
Email support@blotwise.com with your account email address and the transaction or invoice reference. Approved refunds are returned to the original payment method, typically within 3–5 business days for cards and 48 hours for PayPal. Card payments cannot be refunded on transactions older than 120 days.
You may cancel your subscription at any time from the Billing page in your dashboard, using the Manage Billing button. Cancellation stops future billing. Your access continues until the end of the current billing period, after which your account reverts to the Free plan.
All payments and subscriptions are processed by Paddle.com Market Limited ("Paddle"), our authorized Merchant of Record. Paddle facilitates all transactions, global tax handling, and customer invoicing. As merchant of record Paddle applies its own refund policy and reviews each request, so a request made inside the windows above is submitted to Paddle for approval.
A chargeback occurs when you dispute a charge directly with your bank or card issuer instead of contacting us. Please email support@blotwise.com first — we can usually resolve a billing problem faster than the chargeback process. Filing a chargeback without contacting us may result in account suspension and ineligibility for future refunds.
For refund or billing questions: support@blotwise.com or via Paddle support.